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Crisis communications specialist Alder is pleased to have welcomed new specialist partner Sue Bishop and new senior account manager Jack Myers on board in recent weeks. Sue, who will specialise on clients in the education and charity sectors, was most recently director of external relations at the Headmasters’ and Headmistresses’ Conference, which represents the leaders of UK independent schools. She has […]
Businesses going through tough times – and in 2021 of all years, no organisation can be sure when those might hit – need great communications. Alder is delighted that leading insurer AIG covers the cost of crisis PR agency support in its D&O policies. Through this relationship, we are pleased to support organisations of all […]
Our strategic partner Steve Double was asked by German communications firm Engel & Zimmermann, a fellow member of the Crisis Communications Network Europe, to give insights into perhaps the biggest non-Covid story of 2021 – Prince Harry and Meghan’s interview with Oprah Winfrey. In the video below, Steve discusses changes to the royal family’s communications approach, the difficulty […]
Comic Relief’s decision to stop producing ‘white saviour’ appeal films is a positive step for an organisation that does great work, but is clearly alive to the risks of the messiah complex. It should inspire other charities to have a period of self-reflection about their culture, too. In all but a few exceptional cases, the UK’s charities […]
Yet again a major institution takes a reputational hit because of problems arising from ‘poor culture’. The Charity Commission report into the scandal at Oxfam highlights how individuals took advantage of the charity’s poor culture to exploit young women and children in Haiti in 2011. There are recommendations for improvements and an acknowledgement that things […]
It has been another challenging year. Widespread dismay over implementation of the Lobbying Act, the trials and tribulations of preparing for General Data Protection Regulation, and, of course, the normal day-to-day competition for those all-important funds. With the nights drawing in, we take a look at top five reputational risks facing the charities sector this […]
The last two years have been among the toughest ever known for charities, with controversies over executive pay, governance failures and data-sharing dominating the headlines. Yet despite high stakes and an apparently strong consensus on the need for change, the 2017 Alder / Third Sector cultural health survey reveals many organisations are still exposed to significant […]
After a bruising few months, Sports Direct – bashed by MPs and the media for the quality of its corporate governance and its treatment of low-paid staff – has finally taken some positive steps to address its reputational problems. In a brief statement to the stock market it said leading law firm RPC would carry […]
The Sunday Times this week reported that independent schools are being urged by the new chair of the Headmasters’ and Headmistresses’ Conference (HMC) to be as transparent as possible with parents when allegations of sexual assault are made against staff or pupils. http://www.thetimes.co.uk/article/private-schools-urged-to-reveal-sex-abuse-claims-to-parents-ns72p2pg5 It is the right sentiment but often difficult to do in practice. […]