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If you need help or support with a PR crisis, business advice or handling communications, talk to our team.

020 7692 5675

Crisis Communications

Crisis communications is at the heart of everything we do here at Alder. Our expertise is what separates us from other PR agencies – our specialists have years of experience tackling crises of all shapes and sizes, helping organisations to minimise reputational damage.

Operating in both online and offline spaces, and with contacts spread throughout the UK, Europe and the rest of the world, our experts are available at a moment’s notice to provide trustworthy crisis management PR guidance.

Our clients can rely upon our 24/7 crisis response service and extensive experience working across a variety of sectors. Alternatively, many clients choose to take a proactive approach to crisis planning and come to Alder as they seek to improve their readiness and resilience.

Our crisis PR services include:

Media Handling Advice

We explain how journalists approach a story and the essential do’s and don'ts of engaging with the press specifically in relation to your crisis.

Stakeholder Management

Managing the diverse needs of your stakeholders is an essential requirement during any major issue. Our stakeholder analysis will help you determine your communications priorities and inform your communications strategy.

Communications Drafting

We ensure that your communications are calm, confident and consistent, including drafting statements, Q&A’s and lines to take. These advice packs will greatly help you navigate the unpredictability of a crisis through expert guidance.

Outsourced Press Office

We can set up a rapid response press office to act as a firewall between you and the media during difficult times.

Media Monitoring

Our intelligent software will monitor the digital, print and social media for mentions, keeping you on top of breaking stories and growing sentiments, enabling you to take swift action if necessary.

Online Reputation Repair

Recovering from a crisis can be a difficult and distressing time. With our online reputation repair we help you get back on the front-foot by building a more positive online profile, moving the narrative away from past issues.

Frequently Asked Questions

What’s the difference between a crisis communications consultancy and a standard PR agency?

A crisis can pose substantial reputational risks, and if not managed properly can inflict lasting damage. It is therefore important that you have experienced personnel to help you, such as a specialised crisis communications consultancy. As we strictly deal in crises, our clients are reassured by the fact that we are uniquely placed to assist them as much as possible. This focus on a particular area separates crisis communications consultancies from standard PR agencies.

Get in touch

Our clients rely on us to manage a wide range of sensitive issues. For a free, no obligation conversation please phone us on 020 7692 5675 or fill the form and we will get back to you as soon as possible.