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Crisis Communication Manuals

Build your crisis resilience with a communications plan.

A crisis communications plan is an essential tool for protecting your organisation’s reputation. When times get tough it will help keep you on the front foot; minimise the risk of legal problems; and help support your team psychologically by maintaining a sense of control. 

Working closely with you, our experts will craft a bespoke manual to help you navigate any crisis, whether it be an accident or multi-fatality event; behavioural issue; or tricky legal problem. With step-by-step instructions and practical tips, you will be able to effectively communicate with your employees, customers, and the media at difficult times.

A crisis communications manual includes:

Scenario plans and draft statements

Checklists

Stakeholder management advice

Internal communications to staff on dealing with breaking news stories

Handling media inquiries

Managing social media during a crisis

Online reputation protection

Contact details for key people

With an Alder Crisis Communications Manual, you can be confident that your organisation is well prepared to handle any crisis that may arise.

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If you want more information about a crisis communications plan, enter your details and an expert will be in touch.

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