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If you need help or support with a PR crisis, business advice or handling communications, talk to our team.
The new crisis faced by the BBC is a particularly unusual one which has given rise to many questions. This is a fast-moving story and clearly many of the facts are unknown, but we know enough to identify the main areas of concern and to consider why the BBC has approached the matter in the […]
This week, the House of Commons Privileges Committee published their 106-page Partygate report, finding that ex-PM Boris Johnson repeatedly misled the House. The Committee was forced to make some last-minute edits to their report, after Johnson broke the usual confidentialities and accused the committee of being a ‘kangaroo-court’ in opinion pieces just days before the […]
A proactive PR strategy can help set a school up for success. Getting good news out there helps catch the eye of prospective parents, attract talented teachers and staff, and build pride throughout the school community. Most importantly perhaps, it also helps build what we call ‘empathy capital’. This means that if something goes wrong […]
In the days since the death of Rolf Harris, there have been some eye-catching revelations about the disgraced entertainer’s attempts to manage his PR during his 2014 trial for a string of sex offences. Defendants in high-profile trials often employ a range of tactics in order to try to win public sympathy. The growing rise […]
Negative online content can be a source of stress for staff, pupils the wider school community and stakeholders. Along with taking an emotional toll, the content can also pose the threat of long-term reputational damage to the school. Below are three examples of the sort of issues we advise on, along with some tips about […]
“AI and ChatGPT can provide organizations with valuable tools for reputation management and crisis communications, enabling faster response times, real-time monitoring, automated responses, enhanced communication planning, and more.” In case the American spelling didn’t give it away, those aren’t our words, but the opening line of an in-depth answer that ChatGPT gave to our above […]
In a kinder world, health and care leaders might be looking forward to a less stressful 2023. After the extraordinary challenges, scrutiny and reputational issues experienced during the height of the Covid-19 pandemic, the sector would have been forgiven for hoping for a period of reduced intensity. Issues like strike action, Strep A and seasonal […]