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By Jack Myers Schools have long published pupil photos to celebrate school life and engage parents. That hasn’t changed, but the risk environment has. Recent cases show how images taken from school websites and social media can be manipulated using AI tools into harmful content, sometimes followed by attempts to blackmail schools. Crucially, there is a difference between […]
By Lottie Newell An employment tribunal claim can often be as much a test of organisational judgement and leadership as it is of legal position. Risk arises not only from the outcome, but from how the issue is perceived by employees, stakeholders, and the public. In practice, reputation is often shaped before a case is heard. Where […]
By Lottie Newell Inquests create a form of scrutiny that is both public and highly personal. By the time proceedings begin, organisations are often already under pressure, whether from bereaved families, staff, regulators, and the media. Crucially, an inquest does not need to assign blame to cause reputational damage. What matters is the narrative that forms as […]
By Joe MacIntyre What matters most during a CQC inspection? A CQC inspection is not just a test of operational performance. It’s also a test of how your organisation manages reputational risk under scrutiny. While inspections focus on safety, quality, and leadership, the outcome also shapes how your organisation is perceived by regulators, commissioners, staff, and the public. […]
The Mandelson vetting affair has become one of the most instructive, and damaging, examples of crisis communications mismanagement in recent political memory. Not because the underlying facts are necessarily fatal to the government, but because of how catastrophically the communications have been handled. The story, in brief: Peter Mandelson was appointed UK Ambassador to Washington in early 2025, […]
By Lottie Newell When things go wrong, organisations rarely stumble in private. Issues that begin as operational, regulatory or cultural failures quickly become reputational crises, played out in public and judged at speed. That is why boards need to think about risk through a reputation lens, not just an operational one. The UK Corporate Governance […]
If you lead a faith organisation, you probably already know that the media does not treat you the same way it treats other organisations. A corporate that mishandles an employment dispute faces scrutiny. A faith organisation that does the same faces a story about hypocrisy. The incident may be identical, but the coverage rarely is. Why Journalists Approach Faith […]
If someone connected to your organisation is under criminal investigation or facing trial – or even if they’ve already left, you may suddenly find yourself juggling legal uncertainty, media interest, and internal concern. Many organisations don’t realise they need specialist support until the situation is already escalating. Here’s a quick guide to help you understand […]
When an organisation is under pressure, removing a senior figure can look like the quickest way to draw a line under the issue. Sometimes it’s necessary. Often, it isn’t. When exits genuinely help There are two moments when a departure really moves things on: Why departures become the default More commonly, exits happen because leaders feel cornered. Without […]