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By Lottie Newell Inquests create a form of scrutiny that is both public and highly personal. By the time proceedings begin, organisations are often already under pressure, whether from bereaved families, staff, regulators, and the media. Crucially, an inquest does not need to assign blame to cause reputational damage. What matters is the narrative that forms as […]
By Joe MacIntyre What matters most during a CQC inspection? A CQC inspection is not just a test of operational performance. It’s also a test of how your organisation manages reputational risk under scrutiny. While inspections focus on safety, quality, and leadership, the outcome also shapes how your organisation is perceived by regulators, commissioners, staff, and the public. […]
By Lottie Newell When I arrived at Alder on the first day of my nine-week internship, I had very little idea of what to expect. I had, of course, researched the company and had thoroughly enjoyed tackling a crisis scenario during my second-round interview, but the world of crisis communications nonetheless remained something of a mystery. I was not left in the dark for very long, however, since my first […]
When an employee is arrested or charged with a criminal offence – particularly one likely to attract public or media interest – the communications challenges can be significant. Navigating this situation requires care, confidentiality, and co-ordination between HR, legal and communications teams. How you manage internal and external messaging can have a lasting impact on […]
Public inquiries in the UK are designed to investigate matters of serious public concern – from major health or safety failures to decisions made by public bodies or private organisations. While inquiries are not about determining criminal or civil liability, they can place an organisation and its leadership under intense scrutiny. Many law firms offer […]
Inquests are a vital part of the judicial process, designed to establish how someone died – particularly in unexpected or unexplained circumstances. However, they can also be high-profile, emotionally charged events that attract significant media interest. For organisations involved, how they respond – and are seen to respond – can have a lasting impact on […]
What is an inquest? An inquest is a public, fact finding inquiry to establish who the deceased was, when and where they died and how they came about their death. A coroner must hold an inquest if the cause of death is still unknown; the person might have died a violent or unnatural death; or […]
There are few more worrying prospects for a healthcare leader than a cyber attack, extreme weather or other sudden event disrupting or halting frontline operations. When such an incident strikes, internal and external communications are critical to maintaining order and safety, quashing misinformation, maintaining stakeholder trust, and more. It is thus welcome to see that […]
In a kinder world, health and care leaders might be looking forward to a less stressful 2023. After the extraordinary challenges, scrutiny and reputational issues experienced during the height of the Covid-19 pandemic, the sector would have been forgiven for hoping for a period of reduced intensity. Issues like strike action, Strep A and seasonal […]