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Our recent webinar with Specialist Partner, Mike Pearse, focused on preparing spokespeople against the backdrop of an ever-changing media landscape. The media landscape has undergone significant changes over the last 10-15 years, something which is characterised by the rise of social media, the immediacy of news. Journalists not only heavily rely on social media for […]
Reputation matters for all types of organisations, regardless of their size, industry, or stage of growth. In the early days of business as they build their brand, startups can find it particularly challenging when it comes to forming trusted relationships with the media and industry professionals in the same sector. When starting out as a […]
How can a proactive approach to crisis PR planning help businesses in the leisure industry? We analyse scenarios and measures to adopt for a fast and effective response to crises.
July has seen several announcements of job cuts and businesses on the brink of collapse. Unilever and Dyson plan to make cuts to their workforce; Carpetright is on the brink of collapse, putting more than 1,800 jobs at risk; and one of the UKs largest plastic surgery providers, SK:N, announced their sudden collapse, blindsiding both […]
This week, the family of Wendy Jones told the BBC they want answers.
In 2019, Wendy died after an air conditioning duct fell on guests at a Pontins resort in Somerset. The police investigation is still ongoing, but in the five years since the incident, Mrs Joness family has never received any correspondence from Britannia head office, the owners of the Pontins resort.
Public speaking is an integral skill for leaders and a hugely important part of communicating in a crisis, and that is why our latest webinar installment focused on preparing both the voice and the mind for public speaking. During a crisis, people look to leaders to instill a sense of calm, build back trust, and […]
Now is the time many businesses will be developing their 2024 business plans in anticipation for the new year ahead. Any solid business plan will assess areas for improvement and take steps to safeguard their reputation against the risks and unknowns that lie ahead. This year has seen scandals and the arrests of their own […]
The new crisis faced by the BBC is a particularly unusual one which has given rise to many questions. This is a fast-moving story and clearly many of the facts are unknown, but we know enough to identify the main areas of concern and to consider why the BBC has approached the matter in the […]
What is a crisis communications plan? A crisis communication plan is an important resource for any organisation. An Alder crisis communication plan is a bespoke manual which contains practical step-by-step guidance, media handling tips, valuable contact details and template communications that ensure organisations can deal with the communication demands of any crisis. At Alder we […]