Close
Explore Alder’s reputational risk insights covering crisis communications, reputation management, media scrutiny and strategies to protect organisations during challenging situations.
For senior leaders, few issues feel more personal or harder to manage than an employee taking a workplace grievance into the public domain. Industrial action is an established feature of some sectors. Teachers, doctors and transport workers regularly use collective action to raise concerns about pay and conditions. Organisations in these sectors often have processes […]
By Lottie Newell In a world where information seemingly goes viral in a matter of minutes, a sensationalised, or altogether fictitious, narrative can quickly outpace the truth. The recent death of a man after he entered the tiger enclosure at Yorkshire Wildlife Park illustrates this challenge starkly: national media reported the incident as it unfolded, […]
By Joe MacIntyre Receiving an adverse Care Quality Commission (CQC) rating can be one of the most challenging moments a healthcare organisation faces. A rating of ‘Requires Improvement’ or ‘Inadequate’ can affect staff morale, stakeholder confidence, recruitment, referrals and reputation. For many boards and executive teams, the instinctive response is to focus on what needs […]
By Lottie Newell Schools, colleges and universities hold some of the most sensitive personal information of any institution in the country: safeguarding files, medical and special educational needs records, families’ financial details, staff employment records and the digital footprint of every pupil and student. Protecting trust after a cyber attack comes down to three things: […]
By Charles Howard Most international firms entering the UK market prepare thoroughly for the legal, tax and regulatory requirements. Far fewer prepare for the reputational ones. That gap matters. The UK has one of the most active media environments in the world and a dense network of regulators, many of which publish their findings. A […]
By Jack Myers Schools have long published pupil photos to celebrate school life and engage parents. That hasn’t changed, but the risk environment has. Recent cases show how images taken from school websites and social media can be manipulated using AI tools into harmful content, sometimes followed by attempts to blackmail schools. Crucially, there is a difference between […]
By Lottie Newell An employment tribunal claim can often be as much a test of organisational judgement and leadership as it is of legal position. Risk arises not only from the outcome, but from how the issue is perceived by employees, stakeholders, and the public. In practice, reputation is often shaped before a case is heard. Partnering with […]
By Lottie Newell Inquests create a form of scrutiny that is both public and highly personal. By the time proceedings begin, organisations are often already under pressure, whether from bereaved families, staff, regulators, or the media. Crucially, an inquest does not need to assign blame to cause reputational damage. What matters is the narrative that forms as […]
By Joe MacIntyre What matters most during a CQC inspection? A CQC inspection is not just a test of operational performance. It’s also a test of how your organisation manages reputational risk under scrutiny. While inspections focus on safety, quality, and leadership, the outcome also shapes how your organisation is perceived by regulators, commissioners, staff, and the public. […]