☰
Close
Talk to an expert
If you need help or support with a PR crisis, business advice or handling communications, talk to our team.
Why do some organisations respond well to a crisis when others make matters worse with a clumsy response? Reputations can be made or destroyed by a company’s crisis response, so it’s not as if people are blind to the consequences. But the truth is that some people just don’t know where to start, and then […]
As we continue to gaze in our rear-view mirrors at the wreckage of Prince Andrew’s car crash interview, the glare remains on what he did and didn’t say. But for a moment forget the new-found fame for the Woking branch of Pizza Express or the commoners’ curiosity of what actually constitutes “a straightforward shooting weekend”. […]
Yet again a major institution takes a reputational hit because of problems arising from ‘poor culture’. The Charity Commission report into the scandal at Oxfam highlights how individuals took advantage of the charity’s poor culture to exploit young women and children in Haiti in 2011. There are recommendations for improvements and an acknowledgement that things […]
There is no excerpt because this is a protected post.
It has been another challenging year. Widespread dismay over implementation of the Lobbying Act, the trials and tribulations of preparing for General Data Protection Regulation, and, of course, the normal day-to-day competition for those all-important funds. With the nights drawing in, we take a look at top five reputational risks facing the charities sector this […]
Visibility is essential for leaders in times of trouble. For those of us who avidly devour media coverage of major events, certain personalities become indelibly embedded into our memories. In the Manchester bombing, for many it was homeless Chris Parker, who rushed to help victims, or Tony Walsh, the poet whose rendition of his brilliant […]
It might seem a little artificial to draw parallels between good crisis PR management and Team GB’s brilliant performance in the Olympics, but no – there really are lessons to be learned. And we’re not just saying that because it gives us an excuse to watch sport on the TV. Honestly! The transformation of Team […]
While the signs of a wobble were there – the uncertainty about ‘local law’, the questions about the approach to the Janner enquiries, the Times revelations about her absences abroad – the resignation of Dame Lowell Goddard as Chair of the Independent Inquiry into Child Sexual Abuse (IICSA) still feels like a setback. What will […]
The Sunday Times this week reported that independent schools are being urged by the new chair of the Headmasters’ and Headmistresses’ Conference (HMC) to be as transparent as possible with parents when allegations of sexual assault are made against staff or pupils. http://www.thetimes.co.uk/article/private-schools-urged-to-reveal-sex-abuse-claims-to-parents-ns72p2pg5 It is the right sentiment but often difficult to do in practice. […]