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When an employee is arrested or charged with a criminal offence – particularly one likely to attract public or media interest – the communications challenges can be significant. Navigating this situation requires care, confidentiality, and co-ordination between HR, legal and communications teams. How you manage internal and external messaging can have a lasting impact on […]
Public inquiries in the UK are designed to investigate matters of serious public concern – from major health or safety failures to decisions made by public bodies or private organisations. While inquiries are not about determining criminal or civil liability, they can place an organisation and its leadership under intense scrutiny. Many law firms offer […]
Inquests are a vital part of the judicial process, designed to establish how someone died – particularly in unexpected or unexplained circumstances. However, they can also be high-profile, emotionally charged events that attract significant media interest. For organisations involved, how they respond – and are seen to respond – can have a lasting impact on […]
In the age of AI-everything, it’s tempting to hand over complex tasks to algorithms – including the drafting of crisis communication manuals. But while AI might help you create informative blog posts for your organisation’s website (though not in this case!), a crisis comms manual is something else entirely. These documents aren’t just about words. […]
Sentebale, the charity co-founded by Prince Harry and Prince Seeiso of Lesotho, has long been an internationally respected organisation doing vital work to support children affected by HIV/AIDS in southern Africa. However, in recent weeks, the charity’s future has seemed uncertain after it has found itself in the headlines for all the wrong reasons, as […]
In recent years, the landscape of employee activism has shifted dramatically, reflecting a broader cultural shift of social awareness, generational values, and the rising expectation that organisations demonstrate their impact on society. Employee activism can be a useful vehicle for organisational change and there are issues that leaders should expect to have to negotiate on, […]
The lines between personal opinions and professional ones are increasingly blurred, especially in the charity and not-for-profit sectors. The recent controversy regarding comments made by Chris Packham, President of the RSPCA and Vice President of RSPB, underscores the difficulties charities face when high-profile ambassadors or spokespeople speak out on contentious issues in a personal […]
In this blog, we examine the most likely crisis scenarios involving charities and share the best strategies they can adopt to be prepared.
Ensuring that students are safe and well cared for is paramount for any educational institution. Last week, the Charity Commission published the findings of an inquiry into two linked charities, Ampleforth Abbey Trust and St Laurence Education Trust following allegations of sexual abuse at Ampleforth published in the Times. The findings show that poor communication, […]