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The lines between personal opinions and professional ones are increasingly blurred, especially in the charity and not-for-profit sectors. The recent controversy regarding comments made by Chris Packham, President of the RSPCA and Vice President of RSPB, underscores the difficulties charities face when high-profile ambassadors or spokespeople speak out on contentious issues in a personal […]
Knowing how to communicate effectively with the media is a valuable skill for any senior leader, in-house communications team, or spokesperson, but it becomes an urgent necessity when an organisation is in crisis or at risk of suffering long-term reputational damage. The pressure of being in front of the camera and microphone is extremely high, […]
Since a damning 2022 report uncovering institutional racism and misogyny, the culture of UK fire and rescue services has been under intense media scrutiny. This month, the firefighting inspectorate has published another report that reveals there is still more to be done. The findings point to a continuing, urgent, need for transparent communication and transformative […]
How can a proactive approach to crisis PR planning help businesses in the leisure industry? We analyse scenarios and measures to adopt for a fast and effective response to crises.
In this blog, we examine the most likely crisis scenarios involving charities and share the best strategies they can adopt to be prepared.
July has seen several announcements of job cuts and businesses on the brink of collapse. Unilever and Dyson plan to make cuts to their workforce; Carpetright is on the brink of collapse, putting more than 1,800 jobs at risk; and one of the UKs largest plastic surgery providers, SK:N, announced their sudden collapse, blindsiding both […]
Ensuring that students are safe and well cared for is paramount for any educational institution. Last week, the Charity Commission published the findings of an inquiry into two linked charities, Ampleforth Abbey Trust and St Laurence Education Trust following allegations of sexual abuse at Ampleforth published in the Times. The findings show that poor communication, […]
As the landscape for charities evolves, so do the reputational risks that leaders must navigate. A recent Alder poll of 100 charity CEOs highlighted five key concerns for 2024, ranging from regulatory scrutiny to trade union disputes. This blog explores the complex environment many charities operate in, the key reputational risks identified from the survey, […]
Alder attended the Independent Schools Bursars Association (ISBA) annual conference last week, when Managing Director, Tim Toulmin, and COO, Susan Smith, presented a session on communicating difficult messages to stakeholders.¯ Before the conference, we polled 51 attendees, asking them about their primary communication concerns and what measures they had in place to help them prepare.¯¯ […]