Whatever the industry, whether education, healthcare, or leisure, many of an organisation’s issues are not sudden. Workplace scandals almost always have their roots in ‘cultural’ problems. Based on our own research and consulting experiences, our culture audit analyses a range of indicators to identify and resolve cultural problems and reputational risks before they turn into public relations crises.
Problematic workplace culture scenarios are more likely to become chronic when not addressed properly, so organisations must be prompt in recognising them in the early stages and taking remedial action. Of course, depending on the context, the misconception that such issues are not urgent can worsen the situation.
Our workplace culture audits help organisations consider the serious reputational threat that these problems pose. In a world dominated by the relentless activity of digital media, negative perceptions can spread rapidly and escalate to something more serious, affecting not only internal dynamics but also relationships with stakeholders and public image. To protect their image and integrity, organisations must then conduct a comprehensive workplace culture assessment, which can help them identify potential risks early on and implement effective strategies to promote a positive and productive work environment.
As crisis communications consultants, we offer workplace culture audit services specifically designed to provide an incredibly thorough analysis of an organisation’s cultural health. By focusing on important areas such as employee behaviour, leadership practices, instances of discrimination, and overall staff satisfaction, we can help organisations pinpoint particular areas of concern that might otherwise be overlooked. The workplace culture assessment involves surveys, interviews, and observation, which allow us to gain the necessary insights to outline the current workplace environment from multiple perspectives.
Once all data is collected, our team of professionals examines it to identify patterns and trends that deserve intervention. This analysis is also useful for assessing the organisation’s strengths and areas of resilience, providing a balanced view of challenges and opportunities for improvement. This information enables us to develop actionable recommendations tailored to the organisation’s needs, ultimately preventing full-blown crises. Contact us to discover how our workplace culture assessment is an indispensable tool for maintaining a strong, positive, and crisis-resilient work environment.
An organisation’s culture significantly influences its exposure to reputational risk. A work environment lacking mutual respect, inclusivity, non-discriminatory practices, and trustworthy complaint processes increases the risk of negative media coverage and threatens important stakeholder relationships and public trust.
Senior leaders must then proactively address issues through an accurate workplace culture audit to prevent them from escalating into media investigations.
It is a mistake to think that only large corporations with cultural problems make headlines. Poor workplace culture can impact any organisation, despite its size or reputation, frustrating and demoralising employees if left unchecked. Every responsible employer must understand its reputational vulnerabilities, recognise cultural shortcomings, and have a proactive strategy for improvement to address potential issues before they escalate.
Our clients rely on us to manage a wide range of sensitive issues. For a free, no-obligation conversation, please phone us on 020 7692 5675 or email us on [email protected], and we will get back to you as soon as possible.