Charities often face intense scrutiny from a range of stakeholders on a number of issues, such as employee and volunteer behaviour; executive pay; governance failures; or employment disputes.
The risks of reputational damage for the sector are intensifying. We provide charities crisis communications support to help in-house teams and senior management at a broad range of charities, NGOs and not-for-profits – including charities with national or international profiles; religious institutions; campaigning groups; and those providing education, health and social care services.
Areas of Expertise
Arrests and criminal trials
Accidents and fatalities
Equality, diversity and inclusion matters
Workplace culture and behaviour
How can we help?
Our crisis communications services help clients build resilience and readiness in preparation for adverse scenarios, retain control in a crisis and protect your reputation at all times. We provide media handling advice; drafting communications; media monitoring; stakeholder management; and outsourced press office facilities.
Our reputational management services help leaders build organisational resilience and enable them to identify and act on the internal problems that can lead to reputational damage. Improve your resilience with a diagnostic review, reputation audit or cultural review.
Organisations of any size and in any sector can be hit by a crisis, and the key to surviving them is often to have planned ahead and prepared for the worst. At Alder, we offer various services which help organisations put the necessary measures in place so that they can weather even the most challenging of storms.
Drawing on the skills and experiences of a range of former journalists turned crisis communications consultants, we offer a range of training options designed to equip your in-house team with essential media skills and offer bespoke broadcast media training for senior leaders and spokespeople.
Our clients rely on us to manage a wide range of sensitive issues. For a free, no obligation conversation please phone us on 020 7692 5675 or fill the form and we will get back to you as soon as possible.
Frequently Asked Questions
When would a charity need crisis communications?
A charity may need crisis communications support where unexpected events or issues arise that could significantly impact its reputation, operations, or stakeholder relationships.
As crisis communications consultants, Alder specialise in supporting charities at such times. Any problem can become a headline and negative media coverage, online criticism, or misinformation campaigns can lead to reputational damage, requiring a comprehensive strategic response.
We help charities ensure their communications inspire stakeholder trust and protect their long-term reputation and mission. Being prepared with a crisis communication plan in place can significantly help in navigating challenging circumstances effectively.