Our retained crisis PR services offer organisations the security of having dedicated, on-demand crisis experts available to help navigate crises effectively and stay on the front-foot. Our retainers last anything from 2-12+ months with clients valuing our flexibility and understanding of how quickly circumstances can change.
Retained support means we are on standby and already familiar with your unique challenges to help you respond when there are developments in your issue or something new arises.
Contact us today at [email protected] or call us on 020 7692 5675 to find out more.
We advise on how to handle the numerous communications demands that can arise from complex issues or legal situations such as:
Your account manager will be your first point of contact. They will respond quickly to your needs and ensure you have the right support from our team of experts as your matter unfolds.
We will monitor your social media and other digital channels to keep on top of breaking news stories, enabling you to take swift action if necessary to protect your reputation.
Your retainer will include a bank of consultancy time that can be used each month or across a longer period of time.
As highly experienced crisis communications consultants – many of whom are former journalists and editors – our team will advise on how best to respond to media enquiries, either helping you to respond directly or engaging with journalists on your behalf.
Once the dust has settled, you will need to focus on rebuilding reputation. We give management and communications advice so that clients can tell positive stories again and embed lessons learned from a crisis or legal dispute.
Retainers will smooth the cost of PR support and will usually cost less than hourly rates, particularly if you have a number of different issues or your matter is likely to last a long time.
A longer engagement not only helps teams respond to the issue at hand but will also enhance their professional skills, ensuring they are better equipped to deal with future issues.
We offer a range of crisis media training to ensure your team are prepared for crisis events. Our experts will help you identify any gaps in learning that may contribute to reputational damage.
Our clients rely on us to manage a wide range of sensitive issues. For a free, no-obligation conversation, please phone us on 020 7692 5675 or email us on [email protected], and we will get back to you as soon as possible.