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Introduction to crisis communications and reputation management

Session 3: Dealing with a behavioural issue Arrests of staff, peer-on-peer abuse, and disciplinary issues can all lead to communication challenges, as the strong demand for information from stakeholders clashes with legal constraints which restrict what schools can say. This session will consider how to walk this tightrope, and also reflect on best practice when […]

Introduction to crisis communications and reputation management

Session 2: Dealing with a sudden incident Accidents, injuries, or self-harming incidents can be distressing to deal with and can lead to a sudden demand for information. But communicating about them can be a minefield when there are legal considerations such as HSE, police or other regulatory inquiries to consider. This session will consider how […]

Introduction to crisis communications and reputation management

Session 1: How to prepare for a crisis Much can be done to minimise reputational risk by planning ahead. This session will consider how to build a crisis communications manual, where to focus training resources, and when to intervene to prevent an issue becoming a full-blown crisis. This webinar is for IAPS members only and […]

Voice & Public Speaking

Public speaking is a vital part of leadership. From speeches at events to interviews on television, remaining calm under pressure is always needed, whether you are speaking in front of your staff, pupils, charity beneficiaries, or broadcasting to a wider audience.   We are excited to announce a new specialist trainer to join our growing training […]

Protecting your reputation: trends, best practice and lessons from recent cases

Join us for our first termly webinar for schools on Wednesday 27 September, 14:00-14:45, hosted by our Managing Director, Tim Toulmin, and Specialist Education Partner (and former Director of External Relations at HMC) Sue Bishop. Our specialist education team has advised on some of the most significant education news stories of the past year and […]

Culture, reputation, and handling media scrutiny

Recent TV news reports have shone an uncomfortable light on the organisational culture of some major fire and rescue services in the UK. And further media investigations are underway. The costs of dealing with a PR crisis are high (and not just financial ones – they chew up time and are emotionally draining too). So […]

Understanding the Newsroom

Ben Griffiths has held executive roles at some of the country’s biggest-selling newspapers during almost 20 years working in the media. While leading news and features teams at The Mirror and The Sun, he has been at the centre of some of the biggest stories of the last two decades. His experience gives him a […]