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A senior director of a high profile financial institution was arrested. The CEO needed immediate advice about what to say to staff, journalists and investors.
We provided a suite of documents including a detailed assessment of the situation and its likely impact, draft statements, ‘lines to take’, and stakeholder management plans. We arranged for the CEO to undertake a refresher media training course, and worked closely with the company’s lawyers at every stage.
The client stayed in control of the situation, portraying a reassuringly calm and business-like demeanour. No discernible damage was done.
If you’d like more information or need help with an incident, enter your details and an expert will be in touch. If you need urgent help, call us on 020 7692 5675.