Coronavirus: When a health alert goes viral

Coronavirus: When a health alert goes viral

The rapid spread of Coronavirus around the world is already the biggest story of 2020. COVID-19, as it is also known, is making its way steadily towards us, amid mounting concern – often panic – and those concerned with crisis handling are already reporting a dramatic...

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Prince Andrew, PR & the art of saying nothing

Prince Andrew, PR & the art of saying nothing

As we continue to gaze in our rear-view mirrors at the wreckage of Prince Andrew’s car crash interview, the glare remains on what he did and didn’t say. But for a moment forget the new-found fame for the Woking branch of Pizza Express or the commoners’...

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All or nothing

Apologies are in the news again. Or at least statements made to sound like them. MP for Kensington, Emma Dent Coad, found herself at the centre of a media storm after an online post dating back to 2010 came back to haunt her. In a lengthy attack on London Assembly...

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Why there can be no hiding place in a crisis

Why there can be no hiding place in a crisis

Visibility is essential for leaders in times of trouble. For those of us who avidly devour media coverage of major events, certain personalities become indelibly embedded into our memories. In the Manchester bombing, for many it was homeless Chris Parker, who rushed...

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